ABOUT US

International Fire & Safety is a Massachusetts based wholesale distributor of fire protection equipment, supplying fire equipment companies throughout the world since 1975. We are dedicated to bringing you the highest quality products at the lowest prices.

In these tough economic times International Fire & Safety understands that lower "EVERYDAY" prices and "FREE TECHNICAL SUPPORT" is most important.

Our service to you does not end when the product goes out the door. Like no other Wholesale supplier in the USA, it continues year round with "FREE TECHNICAL SUPPORT" to our customers on all products that we supply.

Our Technical Support Team has a combined total of over 100 years' experience in the Fire Protection Fields.

Visit us at www.ifas-usa.com to view our latest catalog and sales flyer.

TERMS AND CONDITIONS

Prices:

The prices noted in this catalog are effective immediately. All prices, quotations and specifications are subject to change without prior notice and we reserve the right to discontinue the sale of any item or product line without prior notice. All priced are in US dollars. We accept orders at current prices in effect at the time the order is placed and will not be bound by expired quotes or price list. The possession of this publication, by any person, is not to be constructed to be an offer to sell them or anyone else, the goods listed herein, at the prices stated.

Terms:

Our terms are Net 30 days from invoice date to accounts approved by our credit department. All other accounts will be shipped COD or credit card basis only. Credit cards accepted are MasterCard, Visa, American Express and Discover. There is a $40.00 charge for all returned checks and the account will be placed on cash or credit card terms. Shipments will be made to accounts with a past due balance on a COD or credit card basis only. Should there be no activity for 12 months the credit status will be terminated and you will be required to re-apply for credit.

Shipping:

Sales are FOB, point of shipment, unless prior arrangements are made. We will ship by the most economical mean possible from our warehouse, unless you authorize a specific routing.

Special Orders:

Special orders, for components specified as "Special Order" or components we do not regularly stock, will be subject to a minimum order or $50.00 and must be Pre-Paid at time of order. All special ordered components are not returnable.

Minimum Billing:

Except on back orders, the minimum billing for regular accounts is $35.00, excluding freight charges.

Returns:

No returns will be accepted without a return authorization number and shipping instruction. The RMA number can be obtained by calling our sales department at 508-883-7573. The RMA number must appear on all shipping packages. A 25% restocking fee will be applied to product(s) returned due to customer mistake. All faulty components will be accepted at no charge to the customer and will be replaced or credited at no charge. Returns must be completed within 14 days of invoice.

Warranty:

When orders are shipped they are guaranteed to be free of defects in material or workmanship. Only at the discretion of International Fire & Safety will components be repaired or replaced that are proven to be defective. No other warranties or guarantees are expressed or implied.

Privacy Policy:

Under no circumstance will International Fire & Safety sell, rent or trade your personal information to 3rd parties.

Data Retention:

We will retain your information as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Opting out of promotional E-Mails/Faxes:

If you decide for any reasons to no longer receive our promotional E-Mails or Faxes you can un-subscribe by calling International Fire & Safety at 508-883-7573.

Used/Discontinued Equipment:

Used material is occasionally requested and is shipped in usable condition but no warranties apply and the merchandise is not returnable. Discontinued equipment is limited to in stock items only.

How to contact us:

If you have any questions, special request or concerns related to this policy please contact Intemational Fire & Safety at 508-883-7573.

Last updated 05/20/15



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